Frequently Asked Questions
What is the return policy?
•All products are 100% refundable if you don't feel satisfied with your purchase, due to shipping errors (ex. wrong, damaged, missing or defective order). So just email us and tell us what went wrong, send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle.
What payment methods do you accept?
•We accept payment from debit or credit cards - American Express, Discover, VISA, Mastercard
What are the shipping options?
•Shipping is free for all products shipped within the US.
When will I receive my order?
•You can track your order at anytime by using this link:
Most orders are shipped from international suppliers.
Once your order ships, you will receive an email containing your tracking number.
What do I do if I never received my order?
•We’re happy to arrange a refund or replacement for you. Please contact us within 30 days of original delivery date of the item and we’ll get that sorted for you..
What do I do if I received a defective order?
•We’re happy to arrange a refund or replacement for you. Please contact us within 30 days of receipt of the item and we’ll get that sorted for you. You won't be asked to ship the product back to us.
How do I contact your company if my question isn’t answered here?
•Feel free to email us at firstname.lastname@example.org